Tips & Strategies on How to Provide Remote Services Shared by ODP & BSASP 

With all the changes in your day-to-day responsibilities and competing priorities, many of us may be multitasking to get things done.  But the reality is that multitasking may affect your ability to support people effectively. When supporting individuals, be it in person or remotely, it is crucial that we are present and giving them our undivided attention and support.   

Here are just a few tips that may help to focus your attention on the person you support:

  • Provide frequent check-ins several times throughout the day for shorter durations if you and/or the individual are unable to provide attention for long periods of time.
  • Establish a work space in your home that you only use for work if you haven’t done so already.
  • Establish “office hours” — a time when you are fully accessible (make sure those times are realistic!)
  • Proactively discuss and plan with your family (who may also need and deserve your undivided attention), what to do if a “drop everything” moment happens with an individual.
  • Set up highly preferred or novel activities to limit interruptions and distractions during those times when working with an individual, but are at home with family members who want/need your attention.
  • Be flexible, but stay organized and focused. Stay connected with realistic boundaries and check for understanding when explaining those boundaries to people you support.

And for those of you who may want to dive deeper into this concept, here are some resources on “Being Present:”

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